If your company provides a service, PFi can help you. PERFECTLY FRANK iNC. customizes the reporting to fit any industry, though not limited to: Restaurants~Shops~Hotels~Spas~Valets~Salons~Theater~ Cinemas~Fitness Centers~Banks~Airlines
We understand that working in the service industry you are in the business of providing quality service to your customers. At PFi we report on the experience, from start to finish. We Provide insight and detail into the visit so that you can ensure your high standards are exceeded.
For stores,we know that the key to success is ensuring that you salespeople consistently meet your customer's needs. After all, your goal to maximize revenue is largely dependent upon the sales abilities of your floor representatives. At PFi we understand this. We enter your shops, as 'an average customer,' and assess the quality and professionalism of the service.
PFi shoppers ensure that you know what's in store fro your customers when they visit your venue.
For Valet Parking, we recognize that your attendants are the first and last people a shopper will encounter on a visit. It is vital that the standards of the venue are emulated by your valet attendants. At PFi we understand how important these impressions are, and we drive up and ensure that your valets are projecting the same level of professionalism that you and your venues expect.
PFi shoppers ensure your staff is operating like a well-oiled machine so you can ensure service is at its best.
For salons, we understand that your guests expect perfect service to match a perfect style. We know that a visit to your salon is about more than just the hairstyle, it is about the overall indulgence and you want to be sure that your customers are primped and pampered from the moment they arrive until the moment they leave.
PFi shoppers tell you the long and the short of it, so you can ensure your stylists provide a razor-sharp experience without cutting corners.
For theatres and cinemas, we believe that the visit is as much about the show as the experience. At PFi we understand how important all the facets of the visit can be, from buying tickets to visiting the restrooms.
PFi shoppers offer you the insight and knowledge of what happens behind the scenes, when you are not on stage.
For fitness centers, we believe that the visit is as much about the show as the experience. At PFi we understand how important all the facets of the visit can be, from buying tickets to visiting the restrooms.
PFi shoppers will enter your gym and provide your with a running commentary so you can ensure your standards are exceeded.